Mandelbaum met Magazine a year earlier at a fund-raiser for Rock and Wrap It Up! held at the Grammercy Park Hotel. Max and Minas Gourmet Ice Cream supplied the food for the event which was aptly named Help Lick Hunger. Bruce Becker, co-owner of Max and Minas with his brother Mark, came by the Rock and Wrap It Up! booth at Jones Beach Theater two year earlier and became a huge supporter. There were silent auction items donated by many supporters of the organization. Magazine was invited by Sheila Matefy, an employee of Viacom working as an event planner and a member of the Board of Rock and Wrap It Up! Matefy wanted Magazine to get active in the organization and thought the fund-raiser was a great place to meet the volunteers. Jay was married to Susan and had two children Melissa and Andrew. Melissa was a basketball player at her middle school and a fan of the NY Liberty. Mandelbaum met one of its stars, Rebecca Lobo six years earlier at an MTV Video Music Awards after party at Bryant Park. He arrived to recover the food with a crew. Ms. Lobo gave Mandelbaum her contact information and offered to help the organization. When Mandelbaum launched the Rock and Wrap It Up! School Program in 1997, Lobo was one of the first sports stars to sign certificates of appreciation. When items for the fund-raiser were needed, Lobo arranged for a signed NY Liberty jersey to be donated to the event.
Magazine was high bidder and got the jersey for Melissa. He also became and integral member of the organization and offered to co-chair the first Tribute Dinner, which was held at Windows on the World.
The First Rock and Wrap It Up! Tribute Dinner was held on June 18th , 2001 at Windows in the World, on the 107th floor of the North Tower of the World Trade Center. Leslie Leventman, received the first Lena and Joseph Mandelbaum Humanitarian Award. Leslie , a Senior Vice President of Special Events at MTV Networks had joined the board of Rock and Wrap it Up! in 1996 and through her leadership, helped grow the mission of feeding all who hunger. Her devotion and professionalism helped feed millions. The first Bill Emerson Good Samaritan Award was bestowed on Former Secretary of Agriculture Dan Glickman. The award is named after the late Congressman from Missouri, Bill Emerson. Through Emerson's vision, donors of food were covered from liability issues which had stopped billions of pounds of food from being recovered. Hundreds of millions of plates of food were now added to the tables of shelters and pantries through the passage of the Bill Emerson Good Samaritan act. The Bill Emerson Good Samaritan Award, given out by Abigail Emerson Gilhooley, daughter of the late Bill Emerson.
Under the leadership of Dan Glickman, dozens of more programs were implemented to serve the needs of the indigent. Glickman also was an early proponent of the Rock and Wrap It Up! School Program and helped it grow.
MTV assisted in producing the Tribute Dinner. They suggested an unknown singer for the evening's entertainment. Alicia Keys performed for the over 400 in attendance. Her album was released three weeks later and 5 Grammys were garnered the following year. It was the most successful fund-raiser for Rock and Wrap It Up! to date and the organization was able to dramatically grow. It was also the last time most of the attendees visited the Twin Towers, provoking bittersweet memories of the evening. Jay Magazine did an amazing job making the dinner both informative and entertaining.
On September 11th 2001, Mandelbaum checked his bags at LAX at 5:30 am for a 7a.m. flight back to New York's Kennedy Airport. As he waited at the American Airlines counter after going through security, the announcement came that the flight was being delayed. Then, a cacophony of cell phones rang. Syd's wife called to say that a plane had just flown into the World Trade Center. That, Mandelbaum surmised was why the announcement came about the flight being delayed. Mandlebaum waited at the boarding area. Diane called back 15 minutes later to say that a second plane hit the second building. Within ten minutes Mandelbaum made a decision to leave the airport. He called Avis to see if he could get a car. He had just turned one in an hour earlier. He then called the hotel he just left to see if there were rooms available. They said there were. At about 6:45 am, an announcement came on to evacuate the airport. The only thing Mandelbaum had left to do was locate his bags. Many people just left without their belongings. Mandelbaum asked if any of the bags were coming off any carousels and he was directed to one. His bag was on a top of a pile of bags which were left unclaimed. Most of the baggage handlers had already left the terminal and the airport. It was just luck that his bag was visible and reachable by climbing the hill of baggage. Mandelbaum got a rental shuttle and his car was waiting for him. By then the news was reporting that a plane hit the Pentagon and another crashed in western Pennsylvania. The evacuation of LAX was on the way and Mandelbaum wanted to get as far a way as possible. He got on the freeway and drove to Amy Reiley's house after calling her. She would not let him go to the hotel yet. He stayed there and watch the drama unfold as he reached her home about 8:30 am.
Both buildings collapsed. Everyone was worried about Mandelbaum and phone service was swamped. Mandelbaum finally got through to his family and friends and assured them that he was fine. He immediately started to worry about Jay Magazine.
It took from Tuesday till Friday night for Mandelbaum to get a flight back to New York. He arrived on the first flight he could book; it was a flight of United Airline Pilots being flown to Kennedy from Los Angeles so that they could begin flying planes out of Kennedy. Mandelbaum arrived at 5:30 a.m. He and Diane cried.
While Mandelbaum was grounded in LA, Rock and Wrap It Up! board member Steve Bernstein was stranded in Mexico City. Bernstein and Mandelbaum spoke during the week. He had not heard from his older brother, Bobby, who worked for Cantor Fitzgerald. Bernstein was part of the younger pair of Bernstein twin brothers. He was sure his brother was dead. Bernstein finally got a flight to Dallas on Thursday and decided to drive back to New York. He arrived home Saturday.
To begin to have closure for the Magazine family, a memorial service was held at the Stephen Wise Synagogue on West 68th Street, New York off Central Park West. Mandelbaum was one of the speakers to eulogize Jay Magazine. Mandelbaum remembers the eeriness of not having a casket but to have one oil painting of Jay on an easel staring out with a wonderful grin to the thousand's who came to pay their respects. The painting was done four months earlier for Melissa's Bat Mitzvah. Mandelbaum decided to read a dozen of Jay's e-mails to him which described parts of his life which gave him joy, his wife, his children, friendships, working for Rock and Wrap It Up! It was one of the most difficult times for all who attended. There would be some closure six months, later when a casket was laid to rest in the ground, after DNA testing was successful.
In 2002 Creed, CSN&Y, Bob Dylan, Linkin Park, The Who, Usher, Brooks and Dunn, Paul McCartney, The Eagles, Phil Lesh, Korn, John Mellencamp and Alicia Keys managers signed up their tours to fight hunger. Usher signed Certificates of Appreciation for the Rock and Wrap it Up! School Program. Mandelbaum attended five winter regional conclaves with Pi Lambda Phi to get to all chapters to participate in College Wrap!, the university based food recovery effort. The cities were Miami, Ft, Wayne, Greensboro, Albany and Philadelphia. The College Wrap! Program was also growing through graduates of high school College Wrap Programs. In place were programs at University of VA, Biola College of Los Angeles, University of Pennsylvania and Duke. Hewlett Woodmere School District Rock and Wrap It Up! School Program had a program in place since 1997. in 1999, one of its student volunteers, Alan Schoenfeld, submitted the project to apply for a Coca Cola Scholarship from its foundation and won $25,000. He went to Yale University.